01
How Engagements Work
Every project starts with a conversation — a brief, a call, and a written proposal that outlines scope, timeline, and price. Nothing starts until we agree in writing. Once we both sign off on the proposal, that document governs the engagement. Typical timeline: 14 working days from deposit receipt to delivery, depending on scope and how quickly content and feedback are provided.
02
Payment
50% upfront before work begins. 50% on delivery, before final files are handed over. The deposit is non-refundable if the project is cancelled after work has started. Full payment is required to receive final deliverables. For Pakistan-based clients, payment is accepted via JazzCash or EasyPaisa.
03
What You Own
You own everything — all code, all design assets, all copy — upon receipt of final payment. Domain and hosting are always registered in your name from day one. There is no lock-in, no ongoing dependency on Zaree Studio, and no licensing fees. Once you've paid in full, the work is entirely yours.
04
Portfolio Rights
We retain the right to display the completed project in our portfolio and to reference it in marketing materials. This includes screenshots, links, and case study descriptions. If you'd prefer the work not be shown publicly, let us know before signing off — we'll note that in the agreement.
05
Your Responsibilities
You are responsible for providing content — copy, images, branding assets — within the agreed timeline. Delays in content delivery may push back the overall project timeline. Feedback on drafts should be provided within 3 working days of delivery. Extended delays may require rescheduling or additional charges.
06
Revisions
Every project includes 2 rounds of revisions after initial delivery. Revisions cover adjustments to the agreed scope — changes in layout, copy edits, colour tweaks — not additions of new features or pages. Additional rounds are available and billed at an agreed hourly or per-task rate.
07
Post-Launch Support
For 30 days after launch, we'll fix any bugs caused by our work at no charge. This covers technical errors in the code or configuration we delivered. It does not cover issues caused by third-party services, hosting providers, or content changes made by the client. After 30 days, ongoing support is available and priced per request.
08
Cancellation
Cancel before work starts — full refund. Cancel after work starts — deposit is non-refundable, as it covers time already spent. If we cancel the engagement for any reason on our end, you receive a full refund of everything paid. Both parties may cancel at any time with written notice.
09
Limitation of Liability
Zaree Studio is not liable for indirect, incidental, special, or consequential damages arising from the use of deliverables. Total liability is limited to the total fees paid for the specific project in question. We do our best work on every engagement — but results in search rankings or business outcomes cannot be guaranteed.
10
Disputes
Direct conversation first — most issues are resolved quickly when both parties talk openly. If that doesn't resolve the matter, mediation before any other legal action. If mediation fails, the parties agree that the courts of Quetta, Balochistan, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms. This agreement is governed by the laws of Pakistan.